Protect Your Bottom Line against FTID Fraud

Leading DTC brands trust Tailed to prevent fraudulent returns from being automatically refunded.

Loog
Brunt
Brooklinen
Clove
Dailysale
Vincero
NADS
Loog
Brunt
Brooklinen
Clove
Dailysale
Vincero
NADS
Loog
Brunt
Brooklinen
Clove
Dailysale
Vincero
NADS

We've seen over 5% of eCommerce returns are fraudulent and go undetected

This is due to a new form of fraud called Fake Tracking ID (FTID) Fraud. Since 2020, FTID has grown to become the largest form return fraud, costing eCommerce companies billions annually.

Predict Your Savings

Total Monthly Return Value$1,000,000
Cost of Goods Sold (COGS)25.0%
Fraud Rate14.0%
calculation

You could add $0 per month to your bottom-line with Tailed!

Get an exact calculation!

How Fraudsters are using FTID Fraud to Steal Your Revenue

1

Your Brand is Marked as Vulnerable to Fraud

After securing a fraudulent refund, fraudsters spread word of your brand’s weakness to invite more exploitation.

Your Brand is Marked as Vulnerable to Fraud
2

Fraudsters Start a Return

Once the merchandise is received, the fraudster initiates a return and requests a return label.

Fraudsters Start a Return
3

Return Label is Edited to Redirect Packages

Fraudsters then alter the return label’s shipment address, redirecting the package to a random address near—but not at—the original destination.

Label Editor
Brooklinen Returns

1234 Main St

Los Angeles CA 90001

4

Refund is Trigged on Automatic Processing Event

An automatic refund is then triggered during the “in-transit” or “delivered” tracking event, based on how your brand processes refunds.

Refund is Trigged on Automatic Processing Event

Without Tailed, Fraudsters get Paid

With Tailed, the Refund is Blocked

Find everything you need to know about FTID fraud in 2024

  • Maximize your fraud prevention efforts
  • Protect your bottom line from unseen threats
  • Strengthen customer trust and retention
Explore the report
Tailed Ftid Report 2024

Fraudsters are profiting
while you wait

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